Returns & Exchanges
We want you to feel magical in your new finds, but if your order isn't quite right, we accept returns on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Pack With Care
Securely place the items in their original packaging, ensuring all pixie-dusted accessories and tags are included.
- 3.Ship It Back
Print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.